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Privacy Policy

Laura Oseland – Sacred Somatic Journeys
Effective from: 27 May 2020 (Updated 17th February 2026)

Who I Am

I am Laura Oseland, Sacred Somatic Journeys practitioner and teacher, based at:

The Shed
Pound Close
EX3 0ND

I am the Data Controller responsible for the personal information you provide to me.

I am registered with the
Information Commissioner's Office
ICO registration number: .

How I Collect Personal Data

I may collect personal data from you in the following ways:

During consultation prior to or during sessions
Through written intake forms
Via email correspondence
Via text message communication and WhatsApp
Through my website (Wix contact forms, bookings or enquiries)

What Personal Data I Collect

This may include:

Name
Address
Telephone number
Email address
Date of birth
Emergency contact details
Relevant health information
Session notes
Payment records
Email and text correspondence

Health information is classified as special category data under UK GDPR and is handled with additional care.

Why I Collect This Data

Your information is collected in order to:

Provide safe and appropriate Sacred Somatic Journeys sessions
Assess suitability for treatment
Maintain accurate professional records
Communicate regarding appointments
Meet insurance and legal obligations

Certain health information is necessary for me to provide safe and appropriate sessions. Without this information, I may not be able to offer services.

Lawful Basis for Processing

Under UK GDPR, I rely on the following lawful bases:

Contract – to provide the service you request
Legitimate Interests – to operate and manage my practice
Provision of Health Care – for processing special category health data

I do not rely on consent as the primary lawful basis for maintaining client records.

How Your Information Is Stored

Paper consultation notes are kept securely under lock and key and are accessible only by me.
Your phone number may be stored in my phone.
Your email address may be stored in my email account.
Email and text correspondence remains stored within those systems.
Digital devices are password protected.

I take reasonable technical and organisational measures to safeguard your data.

Third-Party Service Providers

I use trusted third-party providers, including:

Wix (website hosting)
Outlook
Natwest, PayPal, Wix Payments

Some of these providers may store data outside the UK. Where this occurs, appropriate safeguards are in place in accordance with UK GDPR.

I do not sell or pass your information to third parties for marketing purposes.

Your information will only be shared where required by law (for example, safeguarding obligations).

How Long I Keep Your Data

In line with professional insurance requirements, client records are retained for 7 years after your last session, after which they are securely destroyed.

Automated Decision-Making

I do not use automated decision-making or profiling.

Your Rights

Under UK data protection law, you have the right to:

Request access to your personal data
Request correction of inaccurate information
Request erasure (where legally permissible)
Restrict or object to processing
Withdraw from services
Lodge a complaint

If you would like to see the notes I have taken regarding your sessions, please ask.

If you are unhappy with how your data has been handled, you may contact me directly. You also have the right to lodge a complaint with the
Information Commissioner's Office.

Data Breaches

In the unlikely event of a data breach that poses a risk to your rights and freedoms, I will notify the ICO within 72 hours where required and inform affected individuals.

Commitment to Privacy

I work from integrity and honour. For the treatments I offer to reach their maximum potential, it is imperative that you feel safe in all aspects of my ability to hold a strong and stable space — including how your personal information is held.

I take your privacy seriously and handle your information with care and confidentiality.

Changes to This Policy

This privacy policy may be updated from time to time. Any changes will be published on this website.